Shipping & Payment Info

Shipping & Payment Information

1. Shipping Overview

All orders from Donny Fabs are processed and shipped from Australia. We strive to deliver your items quickly, safely, and at the best possible rates.

2. Processing Time

• Orders for in-stock items are usually processed within 1–3 business days.
• Pre-orders or custom items (such as custom steering wheels) may take longer — estimated timeframes will be listed in the product description or communicated via email.
• You’ll receive tracking details once your order has been shipped.

3. Delivery Methods

We ship using reputable Australian carriers, including:

🚚 Australia Post

🚚 Aramex (Fastway)

🚚 Couriers Please

(Depending on location, weight, and delivery speed.)

Standard delivery times:

• Metro areas: 2–5 business days
• Regional areas: 5–10 business days
• International orders: Varies by destination (contact us for an estimate)

Delays caused by couriers, weather, or customs are outside of our control, but we’ll always assist where possible.

4. Shipping Rates

Shipping rates are automatically calculated at checkout based on your location, package size, and courier service.

Some items may qualify for flat-rate or free shipping promotions, which will be clearly displayed on the product page.

5. Order Tracking

Once your order has shipped, you’ll receive a confirmation email with a tracking number.

You can track your order directly through the courier’s website.

6. Local Pickup

In some cases, local pickup may be arranged by appointment only. Please contact us at donnyfabbs@gmail.com before placing your order if you wish to collect in person.

7. Payment Methods

We accept the following secure payment options:

💳 Credit & Debit Cards (Visa, MasterCard, Amex)

💰 PayPal

💵 Bank Transfer (by request – contact us to arrange)

All payments are processed securely through Ecwid’s trusted payment gateways.

Your payment information is encrypted and never stored on our servers.

8. Currency & Taxes

• All prices are listed in Australian Dollars (AUD).
• Prices include GST where applicable.
• International customers are responsible for any import duties, taxes, or customs fees applicable in their country.

9. Lost or Damaged Parcels

If your order arrives damaged or doesn’t arrive within the expected time frame, please contact us as soon as possible at donnyfabbs@gmail.com.

We’ll work with the courier to resolve the issue and ensure you receive your order.

10. Contact Us

If you have any questions about shipping, delivery times, or payment options, contact us at:

📧 donnyfabbs@gmail.com

🌐 https://donnyfabs.company.site